치과위생사의 역할스트레스와 이직의도 간의 관련성: 몰입의 매개효과를 중심으로
The relationship between role stress and turnover among dental hygienists: mediating effects of commitment
이정희, 김희은, 최준선,
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이정희 ( Lee Jeong-Hee ) - 가천대학교 보건대학원 치위생학과
김희은 ( Kim Hee-Eun ) - 가천대학교 보건과학대학 치위생학과
최준선 ( Choi Jun-Seon ) - 가천대학교 보건과학대학 치위생학과
KMID : 0355420150390020119
Abstract
Objectives: This study analyzes the effect of role stress on turnover and examines the mediating effects of organizational, career, and job commitment.
Methods: This study involved a questionnaire survey on socio-demographic characteristics, working environment, role stress, commitment, and turnover. This was administered to 272 clinical dental hygienists from February 1, 2014, to February 28, 2014, and data were analyzed using t-test, one-way ANOVA, Pearson correlation analysis, and hierarchical multiple regression.
Results: Turnover among dental hygienists increased when their role stress was high and the latter was significantly correlated with organizational, career, and job commitment. In the relationship between role stress and turnover, organizational and career commitment worked as the mediating factors with organizational commitment showing the biggest effect.
Conclusions: In order to reduce role stress, the causes of role conflict and role overload should be systematically monitored. Improvement of the wage and working system along with expansion of specific tasks of dental hygienists to enhance their organizational and career commitment is required.
키워드
Career commitment; Organizational commitment; Role stress; Turnover
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